Frequently Asked Questions

If your skin is congested with blackheads or whiteheads underneath the skin, breakouts may occur after a facial. These breakouts will not last long and commonly do not occur.

Facials are recommended every three to five weeks. This will allow you to maintain a healthy complexion, and your facialist will be able to monitor your skin to know which treatments are right for you. If your skin is under a lot of stress and unpredictable, more frequent visits may be recommended until your skin is repaired.

Regular facials can be started in a clients’ early 20s. If you are experiencing problem skin at a younger age, you are also a candidate to begin getting facials regularly. It is important for young people to educate themselves on skin care so they can treat and correct their skin concerns early on.

It is important to research the ingredients in your scrub, as some can harm your skin. Scrubs that include almond or apricot kernels can cause micro-tears on the face and harm your skin. Professional exfoliators used at the spa will not cause any harm to the skin.

There are many treatments that can be done to help with discoloration and spotting on the skin. Microdermabrasion and chemical peels remove the outermost layer of the skin and aid in fading this discoloration.

It is important to stick to a daily skincare routine to keep your skin clean and healthy after your facial. Your facialist can recommend products targeted toward your skin concerns to keep your face glowing after your treatment.

Right after your facial, you will notice softer, smoother skin. When you have specific skin concerns such as acne or aging, these concerns may not disappear completely immediately after your treatment. If you stick to a skin care routine targeted toward your concerns and get facials regularly, your skin health will continue to improve.

Regular facials promote healthy skin. Taking care of your skin regularly will keep it youthful and glowing, and can clear up your specific skin concerns. Your skin will maintain a supple and healthy texture as you continue to receive treatments.

Our salon provides single use sandals that you can wear if you did not bring your own during your pedicure.

If you have broken skin or a serious hand injury, it is recommended that you wait until it is fully healed before you get a manicure.

You cannot receive a manicure or pedicure if you have fingernail fungus. Please allow it to be fully treated and healed before coming into the spa for your service.

We recommend a gel manicure or pedicure for thin brittle nails. Gel polish protects the nails from the outside environment and lasts 2 weeks or longer. They are flexible and highly protective. A traditional manicure with a nail hardening top coat can also help to protect your natural nails.

To prevent polish from early chipping, be gentle with your nails and make sure that you are using a top coat. You can add more layers of top coat days after your manicure to make the polish last longer. For guaranteed no chipping, gel manicures are the best way to have a long lasting, beautiful manicure.

For best results, the hair should be at least ½ inch in length. As you continue getting waxing treatments and your hair becomes finer, it can be waxed at a shorter length. We do not recommend letting your hair grow extremely long, as it can be more painful so it is recommended that you trim the hair or shave the area and wait 2-3 week for your wax. It is suggested that you avoid shaving between waxing treatments, as when you shave you stimulate hair growth and will alter the growing cycle.

Regularly waxing an area reduces hair growth. rather than cutting the hair like shaving, waxing removes the hair from the root. this slows down hair growth and makes the hair finer and softer when it returns. if you keep up with regular waxing treatments, less hair will grow back over time.

To prevent ingrown hairs, exfoliate the skin regularly to remove dead skin cells. We do not recommend exfoliating directly after your wax because the skin may be sensitive, but you should exfoliate at least 3 times per week in between your services to keep dead skin cells away from the hair follicles. We offer a fur brand ingrown concentrate available for purchase online or in the spa. This concentrate includes an all natural oil and textured finger mitt to soothe irritation and eliminate ingrowns.

Before your waxing appointment, we recommend that you clean and exfoliate your skin. Avoid using any oil, lotion, or gel moisturizer because these may interfere with the hair removal. Make sure that your skin is free of any wounds that could be affected by the wax. Trim your hair if it exceeds ½ inch in length.

This is not true, alcohol actually tightens the pores and can make your wax experience be more painful.

Individual lash extensions are a semi permanent set of individual eyelashes that are glued on to the lash one at a time. We recommend that you get these extensions refilled every 2-3 weeks to maintain the best look, as our natural eyelashes fall out every 3-5 days. This procedure takes 1-2 hours depending on the style of lash you choose.

Eye makeup must be completely removed before your appointment. It is possible that your eyes may be sensitive to the glue, so if you experience any burning or discomfort it is important to let your lash technician know immediately.

If you are allergic to the glue, you may experience some burning or discomfort. Tell your lash technician immediately if this occurs. We recommend that you visit your eye doctor if you experience a reaction so your eyes can be properly treated.

We offer 4 different styles of lash extensions: natural look, date look, party look, and diva look. Our highly skilled technicians can evaluate which of these looks will be best on your eye shape. These styles range from 70 to 130 individual lashes per eye.

Packages are non refundable. Guests can get a credit for future services or receive a gift card. 24 Hour cancellation policy applies. Package appointments cannot be cancelled on the day of the service.

There are a variety of packages that include different services. Packages also include champagne, chocolate, appetizer and hor d’oeuvre platter, and shea butter soaps.

Packages are customizable. To customize your package, visit our website and fill out a form at the bottom of our package page or call the spa directly.

At ZZ Day Spa we offer birthday, bachelorette, and teen packages. We also offer packages for her, packages for him, and packages for couples as well as a four hand massage package. We also offer seasonal packages for holidays.

Yes. You can gift someone a specific spa package, or purchase a gift card that is the same value as our packages to allow your friend or loved one to choose their own package.

Advanced booking is highly recommended. If you have a large party please book your appointments early in advance so that we can accommodate your group.

If you arrive late, please note that the amount of minutes you are late will be taken off the time for your treatment. Please arrive early to get the most out of your treatment and enjoy everything that we have to offer.

We want you to have a great time on this special occasion. Some guests come all dressed up and some come wearing casual attire. It’s what makes you happy. For single service events we do not provide a robe. However, we will gladly provide one if you request it. For multiple services we have robes in each room. All spa birthday parties have a celebration after your service where we bring a birthday cake, sash, tiara, and such.

Besides your spa services, we celebrate your birthday with a cake, sash for the birthday person, tiara, spa gift, Champagne or mimosas and chocolates.

We have a beautiful room for taking pictures. It has a beautiful handmade velvet red throne for the birthday girl and her friends and family to take photos and selfies. We also have a beautiful backdrop wall for taking additional photos. Our serenity room is very pretty and it makes you feel you’re in Hawaii. We have beautiful videos of waves crashing ashore while you’re surrounded by tropical plants and fountains. It’s a truly relaxing experience.

We can accommodate up to a maximum of 16 guests for a spa party. It is best to discuss the details with our spa manager who will do her best to make sure you have the best spa experience ever.

A spa package is a combination of spa treatments or spa services that are bundled together.

Spa packages can include a variety of treatments such as massages, facials, body scrubs, manicures and pedicures, and other beauty treatments.

The length of a spa package can vary depending on the services included. Some packages may last for a few hours, while others may last for a full day.

Spa package prices can vary depending on the services included and added amenities or extra perks. Prices can range from a few hundred to several thousand dollars.

Yes, you can customize a spa package to fit your specific needs and preferences. To do so, please give us a call and we will happily book a custom package for you.

During a spa package, you can expect to receive a variety of spa treatments in a relaxing and tranquil environment. You will typically be provided with a robe and slippers to wear during your visit if you have multiple treatments, and will be offered complimentary refreshments.

Yes, it is recommended to make a reservation for a spa package in advance to ensure availability and to allow the spa to customize your experience if desired.

Yes, spa packages make great gifts for friends and loved ones. We offer gift cards that never expire and can be redeemed for spa packages.

A 4 handed massage is where you receive a massage by two massage therapists at the same time. This means four hands are working on giving you a massage at the same time.

Yes, most guests prefer one therapist to give a scalp massage or foot massage while one therapist is giving a full body massage or if you would like one therapist to focus on your neck, back or shoulders then they will spend as much time as you like on that area while the other therapist gives you a full body massage. If no request is made, then the therapists follow the spa protocol.

Yes!

Click here to read about The Benefits of Four Hand Massage Therapy!